Frequently asked questions
Loan & financing
How long does loan approval take?
With complete documents, most applications receive an answer within 1 to 3 working days. We submit to multiple banks to secure the best rate for your profile.
Test drive & booking
Is the test drive really free?
Yes, completely free with zero obligation. Just bring a valid driving licence, pick your model and time slot, and our specialist will guide you through the experience.
Warranty
What warranty comes with a new Jaecoo?
Every new Jaecoo and Omoda comes with a 7-year or 150,000 km manufacturer warranty, whichever comes first. Plug-in hybrid and EV models add a separate 10-year or 200,000 km warranty on the high-voltage battery.
Trade-in
Can I trade in my current car?
Absolutely. We accept trade-ins of all brands. Bring your car for a free valuation and we will apply the agreed value directly to your new Jaecoo purchase.
General
Are Jaecoo vehicles assembled in Malaysia?
Yes. All models are locally assembled (CKD) at a state-of-the-art facility in Shah Alam, Selangor, which means competitive pricing, faster delivery and strong parts availability nationwide.